These FAQs are designed to answer the main questions that parents might have relating to the coronavirus outbreak (Covid-19). They will be regularly reviewed and updated but are correct as at the date stated above.
Updated: 19th Jan 2021
Are Camps running in the summer?
Making decisions on Camps that run later in 2021 is difficult given the short-term nature of current Government guidance and changing nature of this situation. Therefore, we have deferred a decision until further information is available. Up to date information can be found here.
In what circumstances would Urban Saints cancel a Camp?
The safety of all those on our Camps is of paramount importance. Therefore, we would cancel a Camp if Government advice directly required it or if Urban Saints’ assessment of the situation was that it was not safe to run (this could be for a number of reasons).
If Camps are cancelled, will we be due refunds?
If Urban Saints decide to cancel a Camp then all fees will be refunded.
If I withdraw my child from attending a Camp, will we be due a refund?
In this circumstance, you will not be due a refund as you will be subject to our standard terms and conditions. See urbansaints.org/termsandconditions for further details.
However, if your child has to be withdrawn from attending a Camp for a Covid-related medical reason and has a note from a doctor to confirm this, then a refund will be issued.
What if Government advice means we are unable to attend Camp?
Should following specific Government advice mean you are unable to travel outside your tier/local area then a refund will be given. Similarly, if you are asked to self-isolate due to being in contact with a positive case you will receive a refund.
What measures will Urban Saints take before and during the Camp to minimise the risk of infection?
A comprehensive risk assessment will be carried out in advance of any face-to-face Camps operating (in line with current Government advice). Additional information will be issued for both leaders and young people, prior to their arrival at Camp.