These FAQs are designed to answer the main questions that parents might have relating to the Covid-19 pandemic and young people attending an Urban Saints residential activity. They will be regularly reviewed and updated but are correct as at the date stated below.
Updated: 1st June 2022
Are Camps running in 2022?
Yes! We are regularly reviewing the government guidance in each nation and up to date information on our 2022 Camps programme can be found here.
In what circumstances would Urban Saints cancel a Camp?
The safety of all those on our Camps is of paramount importance. Therefore, we would cancel a Camp if Government advice directly required it or if Urban Saints’ assessment of the situation was that it was not safe to run (this could be for a number of reasons).
If Camps are cancelled, will we be due refunds?
If Urban Saints decide to cancel a Camp before it starts then all fees will be refunded.
If a Camp is running and needs to close down, will we be due refunds?
In this circumstance, you would receive a proportionate refund, based on how far through the Camp this (unlikely) event happened. Please see our standard terms and conditions (urbansaints.org/termsandconditions) for further details.
If I withdraw my child from attending a Camp, will we be due a refund?
In this circumstance, you will not be due a refund as you will be subject to our standard terms and conditions. See urbansaints.org/termsandconditions for further details.
However, if your child has to be withdrawn from attending a Camp for a Covid-related medical reason and has evidence to confirm this, then a refund will be issued. Contact the Camp leader for further information in this situation.
What measures will Urban Saints take before and during the Camp to be Covid-responsible?
Our aim is to run a safe, fun-filled Camp. We will be ensuring our general risk assessments are updated to include any Covid-responsible measures, specific to each Camp. Any additional information for parents will be sent out in advance.
Will lateral flow testing be required?
Testing prior to attending Camp will not be required unless an attendee is symptomatic or has been in very close contact with someone with Covid-19. Further advice can be obtained from the Camps team on request.
If someone tests positive a few days before Camp, can they still come?
If someone due to attend a Camp tests positive for
Covid-19, they should not attend that residential for 72 hours after receiving the positive result and must be symptom free before attending. Some Camps may be operating to different guidance due to their location/nation so please contact the Camps team if you are in any doubt about whether attending is appropriate.
What happens if my child develops Covid-symptoms during Camp?
We have a detailed process that the Camps leader will follow if this situation occurs. Parents/guardians will be required to collect their child and then follow any government processes operating in the Nation at the time.